Mythics Emergent Group’s (MEG) AgileForce Project has been appraised by Broadsword Solutions Corporation at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that improve their performance. An appraisal at Maturity Level 3 indicates we are performing at a “defined” level, demonstrating that our processes are well characterized, understood, and described in standards, procedures, tools, and methods that improve over time.

ISO/IEC 27001:2013 is an international standard that specifies requirements for an information security management system (SMS). In February 2022, our ISMS was certified against the ISO/IEC 27001:2013 Information Security Management Systems standard by G-CERTI Co., Ltd.

This certification demonstrates that we have invested in the people, processes, technology, and an independent evaluation to help protect and ensure the confidentiality, integrity, and availability of all our corporate data. In addition, earning this certification will assure our customers and partners when evaluating us that we take data protection seriously.

ISO/IEC 20000-1:2018 is an international standard that specifies requirements for an information technology service management system (ITSMS). In March 2022, our ITSMS was certified against the ISO/IEC 20000-1:2018 Information Technology – Service Management standard by G-CERTI Co., Ltd.

This certification demonstrates that we have invested in the people, processes, technology, and an independent assessment to benchmark our ITSMS, improve its services, demonstrate an ability to meet customer requirements, and create a framework for independent evaluation. Our customers benefit from this certification because our ITSMS:

- Offers competitive differentiation by demonstrating reliability and high quality of service - Provides assurance to our customers that we will fulfill their service requirements - Enforces a measurable level of effectiveness and a culture of continual improvement by enabling us to monitor, measure, and review our service management processes and services - Drives down the costs of conformance to a multitude of customer regulations, including PCI DSS, HIPAA, FERPA, FIPS, and FISMA, etc. - Helps leverage ITIL practices to optimize resources and processes

We assign a PMI-certified Project Management Professional (PMP) to every services engagement to ensure we deliver projects on time and within budget. In addition, our ISO 9001:2015 QMS codifies the best practices defined in PMI’s Project Management Body of Knowledge (PMBOK® Guide).

PCI DSS applies to entities that store, process, or transmit cardholder data (CHD) or sensitive authentication data (SAD), including merchants, processors, acquirers, issuers, and service providers. The PCI DSS is mandated by the card brands and administered by the Payment Card Industry Security Standards Council. We have complied with PCI DSS since 2020 and are audited annually.